Auto Repair in Austin, Texas
Auto Repair: We Practice What We Preach
Meaning Over Money
Does it seem as if some businesses are more interested in pennies of profit than you when you walk through their doors? It shouldn’t be that way. Genuine Automotive & Diesel in Austin, Texas, understand that you deserve better. We’re committed to you, and our shop is dedicated to outstanding auto repair–gasoline or diesel-powered–regardless of the make or model you drive. When you’re ready for our ASE-certified technicians to assist you with preventive maintenance services and/or auto repairs, visit us at 13806 Turbine Drive Austin, TX 78728. We couldn’t be easier to reach, just a short drive off Interstate 35 and situated in the “rectangle” between I-35, the MoPac Expressway, and Wells Branch and Scofield Ridge Parkways. We always welcome walk-ins, or you can conveniently schedule an appointment online or by calling (512) 410-2599.
Quality and Value in Auto Services and Repairs
Everything is easier at Genuine Automotive & Diesel. Our shop is conveniently located. Scheduling an appointment is a cinch. Customer care points minimize disruption to your daily life. However, none of these come at the expense of mechanical service. While you get the best possible human experience, your vehicle still gets the absolute best quality and value in auto repairs. Are you seeking preventive maintenance services to keep your automobile running well, prevent untimely repairs, and protect your manufacturer’s warranty? You’ll find them here. We take care of everything from the routine oil change to special service protocols outlined by certain high-end automakers. Does your vehicle require repair? We handle all things mechanical. This ranges from expected routine repairs such as brake pad changes and wheel alignments to remedies that address major problems with your engine, exhaust system, heater/air conditioner, suspension, transmission, electrical components, and more. Are you a fellow business owner who could use some help with fleet services? Welcome! Make us your new hub for everything mechanical for your cars, pick-ups, or service vans.
FREE PICK UP
Our Customers Say it Best
GAD fixed a problem I had paid other mechanics for but who had never gotten it right. Very fast and communicative all through the repair process. Good value in the their pricing. They treat you like friends or family.
They were great. Our car was too old to get parts for and ended up being unfixable, however they did all they could to try different approaches to see if there was anything they could do. They really went out of the way for us to try to get the car fixed. I would recommend them 100% great business.
Updated 10-20-23 More excellent work from GAD. Really recommend them for your work. Thanks, y’all. Dwayne & his team at Genuine Automotive were EXTRAORDINARY. They saved me $$$$ and gave me some updates on services I’m going to need. Honest, that’s the KEY thing I’ll give Genuine Automotive, honest and trustworthy. You cannot beat that!
Genuine Automotive & Diesel personnel were very knowledgeable and a pleasure to work with. Their receptionist was very kind, and their technician knew exactly what to do with my car. I would strongly advise anyone with vehicle problems, to visit this business.
The people at Genuine Automotive and Diesel were great to work with. Needed a new engine and they were able to shop around and get me a new engine for less than a rebuilt engine. They explained the issues and there were no surprises. I recommend this shop 100%.
Genuine Automotive and Diesel is a great place for getting vehicle repairs done. They give you a FREE loaner car to use until your car is fixed and even will deliver the Loaner to you. They had my vehicle fixed in a couple hr. Thanks so much !!!
The team at GAD is amazing! They are honest & straight forward. Always listen & have your best interest in mind. They provide fast & friendly service. Will continue to trust my vehicle to their care.
Finally took my car in for the repairs that were needed after the diagnostic. This team is efficient and professional. I needed a quick turn around time, and they pulled it off without a hitch. They have loaners, which is a huge deal for me, and they communicate via text and email to make approval and payment so easy. Highly recommend!
We love Genuine Automotive & Diesel. They have been working on our vehicles for the past 5 years and they have been such a blessing. They are honest and we trust them completely. They will come and pick you up and deliver a loaner car to you if needed. It doesn’t get much better than that! We highly recommend Genuine Automotive & Diesel!
Outstanding service! I’m truly glad I found Genuine Auto and Diesel (GAD) for they have definitely made the customer connection with me. GAD definitely has raised the bar for service and professionalism and are highly recommended. Thanks!
One Customer at a Time
Your vehicle is personal to you and likely crucial to maintaining your lifestyle. Therefore, your auto repair services shouldn’t feel like walking in a cattle herd until you’re funneled through a narrow one-size-fits-all gate. The team at Genuine Automotive & Diesel doesn’t operate from this approach. Our mission is to change the perspective of the automotive industry one customer at a time. We’ll listen to you to determine what you need and how we can help you maintain or repair your transportation. Also, you can expect lots of extras that make your auto repair experience easy. For instance, we provide loaner cars at no charge, complimentary local shuttle service, concierge service (pick-up and drop-off of your vehicle), and financing options. Other perks include a three-year/36,000-mile warranty, free onsite wifi, electronic (text or email) status updates, and after-hours drop-off and pick-up arrangements. Stop by between 8:00 am and 5:00 pm Monday through Friday to see how refreshingly different auto repair can be.